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Over the previous few decades, Komatsu has evolved to become a international giant thanks to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. With progressive models and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using modern design approaches and superior manufacturing functionality, Komatsu has distinguished itself through the manufacture of reliable and rugged lift trucks that customers from around the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing demand for its goods in the North American market. To better costs and efficiencies, a modern plant was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the primary suppliers and makers of durable and innovative forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American clients.
After a lot of years of establishing and retaining quality customer service rapport with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu starts all new projects and product developments with the customer's input. By welcoming contributions and criticism, they are able to determine client needs and expectations then cultivate progressive designs and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and sustained through the manufacturing, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in designing lift trucks, construction equipment and heavy duty equipment. Their design skill and expertise assures that every new piece of equipment will hold up in the toughest environments and have the ability to withstand the roughest applications. Adherence to stringent engineering standards permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to superior lift truck products. Komatsu Engineering Standards transform the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service facility. This state-of-the-art plant starts the production process with unrefined steel which is then welded, designed and prepared. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed seller networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to offer the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated distribution hub is an alternative option. The online K-Link system assists dealers with on-line components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses depend on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their countrywide account consumers allowing them to benefit from an original partnership that lets them tailor their relationship in order to boost customer output and profits. Komatsu national account clients have access to on-line parts and service support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck concerns.
The resourceful and reliable staff members at Komatsu Forklift U.S.A., are committed to offering excellent customer support even if it comes in the form of education, sales, aftermarket support, and longterm maintenance. They want to make certain that the client support provided will help their clients satisfy or exceed their company goals while establishing strong working partnerships in the process. Komatsu strives to understand each of their customers’ unique ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
